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Dear Sir or Madam:

   I’m writing to complain about a typewriter I bought seven months ago.

   In February of 2001 I bought a Jones Typewriter, Portable Special Model, at ABC Store, I had used it only a few days when the space bar broke.

   I took it to a local shop, they told me it was factory defect and suggest I take it back to ABC. ABC accepted the machine and sent the part in. I waited three months, and since your company did not send a replacement, they let me have the space bar from another typewriter.

   Now, six months later, it has broken again. I took it back to ABC. They are no longer carrying your typewriter, but they assured me that the guarantee is still good and suggested that I write you for further instructions as to what steps to take.

   I will appreciate anything you can do to help us on this matter.

Respectfully,

(Signature)

James Bergen

尊敬的先生或女士：

   我寫信投訴我七個月前買的打字機。

   2001二月，我在ABC商店買了一個Jones Typewriter的便攜式特殊模型，我用了幾天，打破了空格鍵。

   我把它帶到當地的商店，他們告訴我這是工廠的缺陷，并建議我把它帶回ABC。ABC接受了機器，把零件寄進去了。我等了三個月，既然貴公司沒有寄換貨，他們就讓我從另一臺打字機上取下空格鍵。

   現在，六個月后，它又破了。我把它帶回ABC。他們不再攜帶你的打字機，但他們向我保證，保證仍然是好的，并建議我寫信給你進一步指示，采取什么步驟。

   在這件事上，我將不勝感激你所能做的一切。

尊敬的，

（簽名）

杰姆斯卑爾根